Made by AI AcademyOpen learning studio
LESSON03.160 minutes

Automate a repeated workflow

Map the current workflow

Observe the real path, including waiting, workarounds, exceptions, and invisible review.

DIRECT ANSWER

Map what people actually do from trigger to completion. Include systems, handoffs, queues, rework, exception paths, and the records that prove a step happened.

Learning outcomes

What you should be able to show.

  1. 01Draw a current-state workflow
  2. 02Measure work and waiting separately
  3. 03Identify the real constraint before proposing AI

Studio practice

Make the lesson visible.

  1. 01

    Follow one real case

    Trace a recent case from trigger to completion and name every person, system, wait, and workaround.

  2. 02

    Mark evidence

    Record what proves each step happened and which information the next person needs.

  3. 03

    Find the constraint

    Identify whether the largest delay comes from missing input, decision authority, queue time, rework, or mechanical effort.

Evidence to keep

Your lesson record.

  • Current-state map
  • Work and wait times
  • Named constraint
REFLECT

Would faster drafting help if the next step is waiting three days for approval?